From our considerable experience of large numbers of exercises and live incidents, the greatest single weakness in many response organisations is Information Flow between the individuals, teams, authorities and organisations concerned.

Information Flow fails on almost every occasion to one degree or another for a wide range of reasons such as language, physical separation, equipment, human error or human weakness. Lack of accurate, complete and timely information by decisionmaking personnel will often have serious consequences.

CICERO is designed to ensure that all who need information about an ongoing incident can access it in an accurate and timely manner, while also recording their own actions and inputs. It will dramatically improve communication and co-ordination between all concerned.